Privacy Policy

HinH Consulting LLC doing business as Hand In Hand Consulting
Last Updated: March 12, 2026

HinH Consulting LLC doing business as Hand In Hand Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at handinhandconsulting.net or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address
Account Information: Username, password (encrypted), and subscription details
Payment Information: Billing details processed securely through our payment providers
Communication Data: Messages, inquiries, and correspondence you send to us
Usage Data: Pages visited, time spent on site, browser type, and device information
SMS/Text Opt-in Data: Phone numbers and consent records for text message communications

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our financial coaching services
Send you appointment reminders, service updates, and account notifications
Send one-time authentication codes for account login and verification
Process payments and manage your subscription
Respond to your questions, comments, and support requests
Send transactional SMS messages you have opted into
Comply with legal obligations and protect our legal rights

3. SMS / Text Message Communications

SMS Opt-In: By providing your phone number and opting in through our website chat widget or contact forms, you consent to receive text messages from HinH Consulting LLC dba Hand In Hand Consulting. These messages may include one-time authentication codes, appointment reminders, account notifications, and service updates.

Message Frequency: Message frequency varies based on your account activity and service interactions.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out: You may opt out of SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message.

Help: Reply HELP to any message for assistance, or contact us at [email protected].

No Sharing of SMS Opt-In Data: We do not sell, rent, share, or transfer your SMS opt-in information or phone number to any third party or affiliate for their marketing purposes. Your SMS consent is not a condition of purchase and is used solely for transactional and service-related communications from Hand In Hand Consulting.

4. Cookie & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant content and track campaign performance

You may control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist with payment processing, email delivery, and platform hosting, under strict confidentiality agreements
Legal Compliance: When required by law, court order, or governmental authority
Business Protection: To protect the rights, property, or safety of our business or others

We do not share, sell, or transfer SMS opt-in data or phone numbers to any third party for marketing purposes under any circumstances.

6. Data Security Practices

We implement industry-standard security measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted through our website
Password hashing using bcrypt encryption
Secure, access-controlled servers and databases
Regular security reviews and updates
Limited employee access to personal data on a need-to-know basis

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights & Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Opt-Out of SMS: Reply STOP to any text message to unsubscribe at any time
Opt-Out of Email Marketing: Click the unsubscribe link in any marketing email
Data Portability: Request a portable copy of your data where technically feasible

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: [email protected]
Phone: +1 (323) 508-2701
Address: 701 W Redondo Beach Blvd #1060, Gardena, CA 90247
Website: handinhandconsulting.net